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Terms & Conditions

These Terms & Conditions apply to all wedding hair and/or makeup bookings made with Bride Edit.

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By paying your reservation deposit, you confirm that you have read, understood and agree to these Terms & Conditions. The payment of the reservation deposit forms your acceptance of this agreement and secures your wedding date with Bride Edit.

 

Booking & Payment 

 

1. Securing Your Wedding Date

Your wedding date and agreed services will only be secured once the required reservation deposit has been received.

Once the deposit has been paid, Bride Edit reserves the agreed date and time exclusively for your booking and will decline other enquiries for that period.

The reservation deposit is non-refundable and non-transferable.

The deposit will be deducted from your final wedding balance.

By paying your reservation deposit, you acknowledge and agree to these Terms & Conditions.

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2. Payment

The reservation deposit is payable by bank transfer at the time of booking.

The remaining wedding balance is payable on the wedding day in cash, unless an alternative payment arrangement has been agreed with Bride Edit in advance.

The reservation deposit will be deducted from the final balance.

Trial appointments are payable at the time of the trial.

Any additional charges incurred in connection with the booking, including additional services, travel, parking, accommodation, early starts or additional time, must also be paid by the Client.

Bride Edit reserves the right to decline additional services where payment has not been made.

 

3. Minimum Booking

Edit has a minimum wedding booking value of £600, excluding travel fees and bridal trials.

There is no minimum number of people who must receive services. You are welcome to book services for the Bride only; however, the £600 minimum booking value will still apply.

 

Cancellations

 

4. Cancellation by the Client

If you wish to cancel your wedding hair and/or makeup booking, cancellation must be made in writing by email to hello@bride-edit.co.uk.

The reservation deposit will be retained by Bride Edit following cancellation.

In addition to the non-refundable reservation deposit, the following cancellation charges will apply:

  • 18–7 months before the wedding: 50% of the remaining wedding balance will become payable.

  • 6 months or less before the wedding: the full remaining wedding balance will become payable.

These charges reflect the date being reserved exclusively for your booking and the potential loss of other enquiries that Bride Edit may have declined as a result.

Nothing within these Terms & Conditions limits any rights you may have under applicable consumer law.

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5. Cancellation by Bride Edit

Bride Edit will make every reasonable effort to fulfill your booking as agreed.

In the unlikely event that Bride Edit is unable to fulfill your wedding booking, we will notify you as soon as reasonably possible and will make every reasonable effort to arrange a suitable replacement artist or stylist from our trusted team.

Where a suitable replacement is available, the booking may be transferred to the replacement artist or stylist and the agreed services and fees will remain unchanged, unless otherwise agreed.

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If Bride Edit is unable to provide the booked wedding services and a suitable replacement cannot be arranged, Bride Edit will refund all payments made towards the wedding-day services that have not yet been provided.

 

Payments made for bridal trials are excluded from any refund. Bridal trials are separate services from the wedding-day booking and, once a trial has taken place, the service has been provided and the trial fee is therefore non-refundable.​

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Bride Edit will not be responsible for any additional costs, losses or expenses incurred by the Client as a result of the cancellation.

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6. Circumstances beyond Bride Edit's reasonable control

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There may be circumstances outside of Bride Edit's reasonable control that prevent or significantly affect our ability to provide the booked services. These may include, but are not limited to, severe weather conditions, road closures, major travel disruption, fire, flooding, venue closure, government restrictions, or other unforeseen events.

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Where the wedding or the provision of our services becomes impossible due to circumstances outside of Bride Edit's reasonable control, and Bride Edit has made reasonable efforts to fufill the booking, payments already made towards the wedding day services will be retained and no further balance will be payable by the client.

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Bride Edit strongly recommends that Clients take out appropriate wedding insurance to cover circumstances including supplier cancellation, illness, venue cancellation and other unforeseen wedding-related costs.

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Changes to Your Booking

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7. Number of People Booked

The number of people receiving hair and/or makeup services forms part of the agreed booking.

If the number of people receiving services is reduced after booking, the original contracted booking value will remain payable.

This is because the time has been reserved exclusively for your wedding and may have resulted in Bride Edit declining other bookings or enquiries.

If additional people are added to the booking, Bride Edit will accommodate this where possible and will charge the applicable rate for each additional service.

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Bride Edit cannot guarantee that additional services or changes requested close to the wedding date will be possible.

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8. Locations

If the Client requests that the Bride Edit team works at more than one preparation location on the wedding day, a change-of-location fee of £80 will apply, in addition to any additional mileage or travel expenses incurred.

The feasibility of working from multiple locations will depend on the wedding-day schedule and travel time available.

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9. Time Constraints

Where the size of the bridal party or the required completion time means additional artists or stylists are necessary, Bride Edit may recommend additional team members.

An additional artist or stylist is currently charged at £120 per artist/stylist, unless otherwise stated in your quotation. All additional team members are subject to availability.

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Additional Expenses​​​​​​​

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10. Early Start Fees

Bride Edit considers any booking requiring a team member to travel and/or commence work before 9:00am to be an early start.

An early-start fee will apply to bookings requiring an early start and will be added to your final invoice once an itinerary has been confirmed.

Where an exceptionally early start is required, additional charges may apply depending on the time, location and travel requirements.

Any early-start fee will be payable in addition to the agreed hair and makeup services.

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11. Travel 

Travel fees apply to each member of the Bride Edit team traveling to your wedding location.

Travel is charged at £1 per mile, calculated from the individual team member’s relevant starting address to the wedding location and return.

​Travel fees are calculated at the time of booking based on the information available at that time.

 

The Client is also responsible for any additional costs incurred in providing the service, including but not limited to:

  • Parking

  • Tolls

  • Congestion charges

  • Valet parking

  • Ferry costs

  • Train or other transport costs

  • Flights

  • Accommodation

  • Other necessary travel expenses

Any such costs will be communicated to the Client and added to the booking invoice where applicable.

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12. Additional Time / Staying Beyond the Scheduled Booking

The agreed booking covers the hair and/or makeup services specified in your booking.

Once the final person on the agreed schedule has been completed, the Bride Edit team member is free to leave.

If you require a team member to remain after the agreed completion time, for example to:

  • Put in your veil once you are dressed

  • Assist with final hair or makeup touch-ups

  • Remain available for photographs

  • Provide other agreed assistance

this must be arranged in advance where possible.

Additional time is charged at £50 per 30 minutes, per team member, subject to availability.

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Bridal Trials 

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13. Preview Appointments

Bridal makeup and hair trials are booked separately from the wedding day and are subject to availability.

A standard makeup trial and hair trial allows approximately one hour per service for one look.

If you require additional time, multiple hairstyles or makeup looks, this must be requested in advance and may incur an additional fee.

Please arrive at least 10 minutes before your scheduled trial appointment to allow for a prompt start.

Clients arriving more than 10 minutes late may have their appointment shortened, rearranged or cancelled at Bride Edit’s discretion if continuing would impact other appointments.

Trial payments are non-refundable once the trial service has been carried out.

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14. Guests

Due to limited space available at our trial location, we welcome the bride and one accompanying adult guest to attend the trial appointment. Children and babies are not permitted to attend trial appointments.

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Wedding Day

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15.  Working Environment

The Client is responsible for providing a suitable, safe and adequately sized working environment.

Where possible, the preparation area should have:

  • Good natural or suitable artificial lighting

  • Adequate space for the team to work comfortably

  • Access to electrical sockets

  • A suitable table or surface for makeup and hairstyling equipment

  • Suitable chairs

  • A clean and reasonably quiet working environment

  • Clear access to the preparation area

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16. Wedding Day Timings & Delays

Bride Edit will create a schedule based on the number of services booked, the agreed ceremony time and the information provided by the Client.

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We recommend having all hair and makeup completed at least one hour before the ceremony.

It is the Client’s responsibility to ensure that all members of the bridal party are aware of their allocated appointment times and are ready to begin when Bride Edit arrives.

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If the bridal party runs late, Bride Edit will make every reasonable effort to complete the agreed services; however, we cannot guarantee that every service can be completed if delays occur.

 

Bride Edit reserves the right to adapt the order or length of services where necessary to ensure the best possible outcome within the remaining time.

Where delays are caused by the Client or bridal party, Bride Edit cannot be held responsible for services that cannot be completed within the available time.

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17. Hair & Makeup Preparation

To ensure the wedding morning runs smoothly, all members of the bridal party must arrive fully prepared for their allocated time slot.

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Makeup

Anyone receiving makeup services must arrive with a clean, makeup-free face.

Bride Edit is unable to remove existing makeup as part of the booked application time. Please let your artist know ahead of the wedding day if yourself or any of your bridal party have any skin complaints such as, rosacea, that pay result in extra time needed. 

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Hair

Hair should be washed approximately 24 hours before the appointment, unless your stylist has advised otherwise, and should be completely dry and straightened. Bride Edit does not provide a blow-dry service prior to styling unless this has been specifically arranged in advance.

Please ensure all necessary accessories are available, including where applicable:

  • Hair extensions

  • Hair clips

  • Hair accessories

  • Veils

Bride Edit does not provide hair extensions or personal hair accessories.

If you are unsure whether your chosen hairstyle requires any particular accessories, please ask your stylist in advance.​

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18. Hair Extensions

If your chosen hairstyle requires hair extensions to achieve the desired length, volume or finish, it is the Client’s responsibility to provide suitable hair extensions for the appointment.

Bride Edit does not provide, supply, colour-match, purchase or guarantee hair extensions unless this has been specifically agreed in writing in advance.

We strongly recommend discussing any planned use of hair extensions with your stylist before purchasing them to ensure that the type, colour, length, weight and quantity are suitable for your desired hairstyle.

 

Hair extensions must be clean, dry and ready for use at the scheduled appointment time.

Bride Edit cannot guarantee a particular hairstyle or result where unsuitable, insufficient or incorrect hair extensions have been provided.

Any additional time required due to unsuitable or unprepared extensions may incur an additional charge and may not be possible if it affects the agreed wedding-day schedule.​

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Please note that the standard time allocated to bridal party members, including bridesmaids, mothers of the bride/groom and other guests is based on styling natural hair and does not include additional time for the incorporation of clip-in hair extensions. If any member of your bridal party plans to wear clip-ins please inform us in advance of the wedding day, so additional time can be considered, if available. 

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Health, safety & Responsibility 

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19. Allergies& Sensitivities

The Client must inform Bride Edit of any known allergies, sensitivities, skin conditions or other circumstances that may affect the use of hair or makeup products before the appointment.

This includes any known reactions to cosmetics, skincare products, adhesives, lash products, hair products or other materials that may be used.

Bride Edit takes reasonable precautions to maintain clean and hygienic equipment and products.

If requested, a patch test may be arranged where appropriate; however, a patch test cannot guarantee that an allergic or other reaction will not occur.

The Client is responsible for providing accurate and complete information regarding any known allergies, sensitivities or relevant conditions.

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20. Contagious Skin Conditions

For the health and safety of our clients and team, Bride Edit cannot provide hair and/or makeup services where a client has a contagious skin condition, infection or other condition that may pose a risk of transmission. This includes active cold sores and other contagious conditions affecting the area being treated.

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Bride edit reserves the right to refuse the affect service where necessary. The appointment will remain payable in full, as the time has been reserved exclusively for the client.

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21. Illness & infectious conditions

Bride Edit reserves the right to refuse face to face services, particularly makeup, where a member of the bridal party is experiencing symptoms of an infectious illness, including a cold, flu, sickness bug, persistent cough, fever or similar.

Where service is refused due to illness, the full appointment time remains payable, as the time has been reserved exclusively for the client.

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22. Client Behaviour

Bride Edit is committed to providing a professional, safe and respectful working environment for our team. Bride Edit reserves the right to terminate a booking where the Client or any member of the wedding party engages in threatening, abusive, discriminatory, intimidating or seriously inappropriate behaviour towards a member of the Bride Edit team.

Where a booking is terminated as a result of such behaviour, payments already made will not be refundable and any outstanding balance will remain payable.

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23. Liability

Bride Edit holds appropriate up to date Public Liability Insurance.

Bride Edit will provide services with reasonable care and skill.

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24. Team members & freelancers 

Bride Edit works with a team of self-employed freelance hair and makeup artists. Team members are not employees of Bride Edit and operate as independent contractors. Bride Edit expects all freelance team members to maintain their own business and public liability insurance. Where a freelance team member is engaged to provide services as part of your booking, they remain responsible for their own professional conduct, insurance and obligations. Bride Edit cannot be held responsible for any failure by a freelance team member to maintain their own insurance or for matters arising solely from their independent business activities, expect where liability cannot lawfully be excluded or limited.

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25. Photography & Social Media

Bride Edit may take photographs and/or videos of completed hair and makeup for use on Bride Edit’s website, social media and marketing materials.

We will always endeavour to be respectful and appropriate when sharing wedding imagery.

If you do not wish for your images or wedding content to be used for promotional purposes, please notify Bride Edit in writing before the wedding.

Any personal information will be handled in accordance with Bride Edit’s Privacy Policy and applicable data protection legislation.

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26. Recommended Suppliers

Bride Edit may recommend other wedding suppliers, freelancers or businesses.

Any recommendations are provided in good faith. Bride Edit is not responsible for the services, conduct, performance or failure of any independent supplier or freelancer who is not directly contracted by Bride Edit.

 

27. Changes to our terms and conditions

Bride Edit reserves the right to update or amend these terms & conditions from time to time. The terms & conditions in place and accepted by the client at the time of the booking will apply to that booking.

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Any updated terms & conditions will apply to future bookings and will be made available on our website.

 

Bride Edit
hello@bride-edit.co.uk
www.bride-edit.co.uk

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